As outlined in our terms, all purchases made at wpeveraccounting.com are guaranteed a hassle-free, full refund within 30 days from the date of purchase.

Before submitting a refund request, you must contact us about the product’s problems. You will receive a refund if we cannot address the problem in 72 hours. We can’t refund you unless you tell us about your problem and explain it to us in detail.

All refunds are processed in US Dollars. Ever Accounting is not responsible for exchange rate variations.

Our billing team usually processes the refund in 3-5 working/business days, but it can take 7-15 days for your bank to transfer the money to our account. If it takes longer than this, please contact us via our website or submit a ticket.

Live chat is for pre-sale questions only. To get support, please create a ticket or contact us via our contact page.

We do not issue refunds for the following cases if –

• You found that the web server does not meet the requirements of WordPress or has refused to update the PHP or MySQL version.
• You bought a product by mistake.
• You changed your mind about the purchase.
• You choose not to use the product anymore.
• You find that our product doesn’t suit your needs (our live demo site demonstrates the functionality of our plugins).
• Your existing scripts conflict with third-party software (e.g., themes, plugins, addons, or scripts) installed or connected to your WordPress website.
• You do not contact the support team for assistance.
• You are unable to provide proof or screenshots of the issue, such as broken parts or missing features.
• Refunds do not apply to upgrades or renewals (Subscriptions automatically renewed are not eligible for refunds).
• No second refunds are provided if you have already received a refund for the same plugin once before.

We issue refunds if the following criteria are met –

• The refund request is made within 30 days of purchase.
• There was an issue with the product description, and you were misled.
• There is a problem with installing, configuring, functioning, or displaying content.
• Our support team is unable to resolve the issue.

Bundle purchase

We do not accept refund requests for bundle purchases. When you purchase an extensions bundle, we assume you are already familiar with its contents.

If you have any further questions or need assistance of any kind, please do not hesitate to contact our support team. We will be happy to resolve your issue.

Issuance of Refunds

If your purchase is eligible for a refund, the money will be refunded to the original payment method you used during the purchase. It may take 3-5 business days for a refund to appear on your credit card statement. If there is a problem with your order, please contact us immediately.

Updates to the refund policy

This refund policy can be updated anytime, without prior notice, and is applicable immediately to all subscriptions and subscribers. It is considered an integral part of our Terms of Service, and its acceptance is mandatory for all users.

Rights to Refuse Refunds

wpeveraccounting.com reserves the right to refuse refunds if any efforts of refund policy abuse are detected.